Thank you for choosing zinfandela.com! Below are our shipping terms and conditions, which are designed to ensure your understanding and satisfaction with the shipping of your order.

  1. Shipping Methods
    We offer a variety of shipping methods, including standard shipping, expedited shipping, and international shipping. You can choose the shipping option that suits you during checkout.
  2. Shipping Costs
    Shipping costs vary depending on the shipping method you choose and the weight of your order. The system will automatically calculate and display the shipping costs during checkout.
  3. Processing Time
    We will process your order within 1-3 business days after receiving your order. Processing time does not include shipping time. Please note that processing time may be delayed during holidays and promotions.
  4. Shipping Time
    Shipping time depends on the shipping method you choose and the destination:

Standard Shipping: Usually takes 5-7 business days.
Expedited Shipping: Usually takes 2-3 business days.
International Shipping: Shipping time may be between 7-21 business days, depending on the customs clearance and postal services of the destination country.

  1. Order Tracking
    Once your order is shipped, you will receive an email with tracking information. You can use this information to check the status of your order at any time.
  2. Delivery Address
    Please ensure that you provide an accurate delivery address when placing your order. We are not responsible for delays or non-delivery due to providing an incorrect address.
  3. Non-delivery and Damage
    If your order is lost or damaged during shipping, please contact our customer service team immediately. We will assist you in making a claim or re-shipping.
  4. International Orders
    For international orders, additional duties and taxes may be incurred. The relevant fees are borne by the customer and the specific amount depends on the regulations of the destination country.

If you have any questions about shipping, please feel free to contact our customer service team and we will be happy to help you.